This role requires a strategic thinker to lead embedded Operations Leads and define the operational roadmap for WPPmedia's most critical global client accounts
Job Summary
This role requires a strategic thinker to lead embedded Operations Leads and define the operational roadmap for WPPmedia's most critical global client accounts.
Success is measured by tangible improvements in client satisfaction, retention, and significant enhancements in operational efficiency across global accounts.
The position involves high-stakes interventions including pitch prevention, team restructuring, and resolving complex challenges to protect vital client relationships.
Matching Summary
This role requires a strategic thinker to lead embedded Operations Leads and define the operational roadmap for WPPmedia's most critical global client accounts.
Skills & Requirements
Must-have
10+ years client-facing operational leadership
Managing large-scale global client accounts
Deep understanding of contract management
Driving organizational change in matrixed environment
Holistic knowledge of digital marketing strategy
Nice-to-have
Prior experience within WPP Media ecosystem
Strong generalist knowledge across account leadership
Ability to build robust operations community
Experience with bespoke client operating models
Key Requirements
10+ years experience in client-facing operational leadership
Proven track record managing complex global accounts