We are seeking an accomplished Client Success Manager (CSM) to drive delivery excellence, strengthen executive‑level client relationships, and lead strategic account growth for one of DXC’s high‑priority A&D accounts
Job Summary
We are seeking an accomplished Client Success Manager (CSM) to drive delivery excellence, strengthen executive‑level client relationships, and lead strategic account growth for one of DXC’s high‑priority A&D accounts.
You will take full accountability for all delivery activities across project and run services, including service quality, contract performance, resourcing, SLA adherence, and ensuring margin expectations are met.
DXC Technology is committed to building diverse, inclusive teams and offers reasonable adjustments throughout the hiring process.
Matching Summary
We are seeking an accomplished Client Success Manager (CSM) to drive delivery excellence, strengthen executive‑level client relationships, and lead strategic account growth for one of DXC’s high‑priority A&D accounts.
Skills & Requirements
Must-have
End-to-End Delivery Leadership
Financial & P&L Ownership
Executive-Level Client Partnership
Operational Governance & Risk Management
Cross-functional, matrixed teams
Nice-to-have
Consulting or engineering background
Leading project and run services
Identifying and maturing growth opportunities
Thrives in complex environments
Key Requirements
10+ years continuous UK residency
Eligible for A&D security clearance
Proven P&L or financial ownership experience
Experience leading complex delivery in regulated sectors
Demonstrated ability to build senior-level client relationships