Client Service Officer

dcj

Coniston, NSW, Australia
Base: $80,129 - $92,701 py; bonus/equity: not spec...
On-site
Current provisional 2 nsw driver's licence
Willingness to travel to client homes
Processing housing applications using legislation
The Client Service Officer position at dcj focuses on assisting clients with housing options, particularly those experiencing or at risk of homelessness. This role requires a strong commitment to customer service and cultural sensitivity, with opportunities available in Coniston and Shellharbour, NSW

Job Summary

  • This role involves working directly with clients experiencing homelessness or at risk of becoming homeless to provide tailored housing assistance options.
  • The position requires flexibility to work rostered shifts, including counter duties, phone support, and community outreach visits.
  • Successful candidates will receive tailored training and ongoing support while contributing to a culture of inclusion and continuous improvement.

Matching Summary

Match Score: 85

The Client Service Officer position at dcj focuses on assisting clients with housing options, particularly those experiencing or at risk of homelessness. This role requires a strong commitment to customer service and cultural sensitivity, with opportunities available in Coniston and Shellharbour, NSW.

Salary

Base: $80,129 - $92,701 pa; Bonus/Equity: Not specified; Benefits: Superannuation, leave loading, and other benefits

Skills & Requirements

Must-have

  • Current Provisional 2 NSW Driver's Licence
  • Willingness to travel to client homes
  • Processing housing applications using legislation

Nice-to-have

  • Resilient yet empathetic personality
  • Confidence visiting diverse households with pets
  • Ability to work independently and in teams

Key Requirements

  • Possession of current minimum Provisional 2 NSW Driver's Licence
  • Willingness to travel to client homes and communities
  • Knowledge of relevant housing legislation and policies

Work Rights

Not specified

Tailored Resume

Cover Letter