This seasonal full-time position supports various operational tasks related to customer agreements, account setups, billing, and service claims under general supervision
Job Summary
This seasonal full-time position supports various operational tasks related to customer agreements, account setups, billing, and service claims under general supervision.
The role requires providing high-level service to internal and external clients, assisting sales staff, tracking inquiries, and adhering to policies including BSA regulations.
Employees benefit from a hybrid work model, a Monday to Friday schedule with flexibility for non-business hours, and the opportunity to work for Puerto Rico’s leading financial institution.
Matching Summary
This seasonal full-time position supports various operational tasks related to customer agreements, account setups, billing, and service claims under general supervision.
Skills & Requirements
Must-have
Customer service and banking operations
Proficient in Microsoft Office 365
Bilingual English and Spanish communication
Data entry and billing processing
Hybrid work schedule
Cash management technical assistance
Nice-to-have
Adaptability to change
Detail oriented with multitasking
Positive continuous learning mindset
Excellent telephone etiquette
Team collaboration and communication
Key Requirements
Minimum 60 college credits or equivalent experience
At least two years customer service and banking operations experience
Fluent oral and written English and Spanish
Ability to work non-business hours and weekends as needed