Customer Success Manager, Bilingual (german) - Emea

Keepersecurity

Cork, Ireland
On-site
Bilingual german and english communication
Saas customer success experience
Negotiate contract renewals
This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance

Job Summary

  • This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
  • As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
  • Benefits include onsite lunches, private healthcare, pension contribution, sick pay, and a Bike-to-Work Scheme.

Matching Summary

This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Skills & Requirements

Must-have

  • Bilingual German and English communication
  • SaaS Customer Success experience
  • Negotiate contract renewals
  • Identify expansion opportunities
  • Advise on security best practices

Nice-to-have

  • Proactive customer engagement
  • Drive customer advocacy
  • Team player and problem solver

Key Requirements

  • 1+ years of experience
  • Fluent in German and English
  • Technical knowledge of software integrations
  • Experience selling to Enterprise organizations
  • Working knowledge of Salesforce.com

Work Rights

Not specified

Tailored Resume

Cover Letter