Express Service Advisor

Suburban Nissan of Farmington Hills

Farmington Hills, MI, United States
Customer-focused service advisor
Write repair orders
Develop service estimates
As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience

Job Summary

  • As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.
  • Whether you have prior advisor experience or you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you partner closely with technicians, help customers understand their vehicle needs, and deliver solutions that make a real difference.
  • Gain hands-on experience and industry training, with opportunities to grow within service, parts, or leadership roles, supported by a competitive pay structure and comprehensive benefits.

Matching Summary

As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.

Skills & Requirements

Must-have

  • customer-focused service advisor
  • write repair orders
  • develop service estimates
  • liaison between customers and technicians
  • communicate service updates
  • maintain accurate customer records

Nice-to-have

  • strong customer service mindset
  • ability to multitask
  • basic mechanical understanding
  • team-oriented attitude
  • desire to continue learning

Key Requirements

  • Previous Service Advisor or Express Advisor experience preferred
  • Automotive technician experience is a plus
  • Valid driver’s license with acceptable driving record

Work Rights

Not specified

Tailored Resume

Cover Letter