As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Understanding customer enquiries
Guiding customers to appropriate channels
Maintaining approachable and professional demeanor
Managing customer expectations
Nice-to-have
Building personal connections with customers
Enhancing customer experience
Demonstrating in-branch technology
Improving financial wellbeing of customers
Interest in career with CommBank
Key Requirements
Proven track record of delivering exceptional Customer Service