Base: up to £29,900 py; bonus/equity: not specifie...
Experience in financial services sector
Knowledge of fca regulations
Strong verbal and written communication skills
The role involves investigating and resolving customer complaints while ensuring fair outcomes in line with regulatory requirements
Job Summary
The role involves investigating and resolving customer complaints while ensuring fair outcomes in line with regulatory requirements.
Candidates will identify root cause trends and escalate issues to drive continuous improvement within the team.
The position offers a permanent full-time schedule with a starting salary up to £29,900 per annum plus comprehensive benefits.
Matching Summary
The role involves investigating and resolving customer complaints while ensuring fair outcomes in line with regulatory requirements.
Salary
Base: Up to £29,900 per annum; Bonus/Equity: Not specified; Benefits: Company matched pension, life assurance, cycle2work scheme, 15 weeks paid leave, voluntary benefits