Client Success Manager- Health & Pharma- Remote New Brunswick

iProspect Australia

New Brunswick, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3 years social media management experience
Enterprise client account management
Organic and paid social strategy
The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business

Job Summary

  • The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.
  • Candidates will work closely with revenue and operations teams to implement ICUC products and services that help clients recognize value.
  • The position offers a competitive salary range of $70K-$80K along with medical, dental, RRSP, and paid time off benefits.

Matching Summary

The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic and paid social strategy
  • Community management expertise
  • Salesforce CRM proficiency
  • Microsoft PowerPoint presentation skills

Nice-to-have

  • Sprinklr, Khoros, or Sprout platform knowledge
  • Paid social media strategy background
  • Strategic planning and reporting skills
  • Entrepreneurial thinking and self-starter attitude
  • Fluency in additional languages
  • Experience with global brand accounts

Key Requirements

  • Minimum 3 years experience in social media management
  • Agency setting experience preferred
  • Valid travel documents for onsite visits
  • High-speed internet access (30 mb/s minimum)
  • Criminal record check clearance required

Work Rights

Not specified

Tailored Resume

Cover Letter