We’re shaping the future of work so teams can reach their potential and focus on what matters most
Job Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
Matching Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
Skills & Requirements
Must-have
Technical Project Management
SAAS product implementation
Enterprise client experience
Global environment experience
Resolving complex client issues
Translating business needs to requirements
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Current IT standards understanding
Familiarity with SQL/NoSQL databases
Familiarity with JIRA & Confluence
Key Requirements
+3 years experience as a team lead
+4 years hands-on SAAS implementation experience
Experience in a SAAS company selling to enterprise clients
Ability to work with clients to resolve complex issues