As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker's life
Job Summary
As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker's life.
EML provides career opportunities and great employee benefits, including flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.
We stand together as equals and celebrate diversity and inclusion, maintaining a workplace where everyone feels valued and respected.
Matching Summary
As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker's life.
Skills & Requirements
Must-have
Claims administration duties
Inbound and outbound calls
Case management for claims
Proficient in Microsoft Office Suite
Work-from-home flexibility
Customer service with empathy
Multi-system environment experience
Nice-to-have
Solution focused mindset
Excellent communication skills
Attention to detail
Embracing change confidently
Collaborative team culture
Learning and development focus
Key Requirements
Full time, permanent position
Based in Parramatta office
Work-from-home up to 3 days per week from month three subject to approval
Experience in claims or case management
Ability to handle telephone enquiries within guidelines