8028 Employment Solutions Pte. Ltd. is seeking a Customer Service Officer to provide exceptional service to guests and ensure a pleasant experience at their establishment. The ideal candidate will have a background in hospitality or customer service, strong communication skills, and a professional demeanor
Job Summary
The role focuses on providing professional front-facing customer service to guests and visitors.
Candidates must be able to handle feedback and escalate issues to hotel management when required.
The position requires physical fitness to stand for extended hours while maintaining a welcoming service area.
Matching Summary
Match Score: 85
8028 Employment Solutions Pte. Ltd. is seeking a Customer Service Officer to provide exceptional service to guests and ensure a pleasant experience at their establishment. The ideal candidate will have a background in hospitality or customer service, strong communication skills, and a professional demeanor.
Skills & Requirements
Must-have
Front-facing guest engagement
Accurate information provision
Shift work availability
Physical fitness for standing
Nice-to-have
Additional language skills
Security background experience
Concierge team support
Key Requirements
Minimum hospitality degree or equivalent
Prior customer service or hospitality experience preferred