Home Care Intake Coordinator

Mercy Health

Hughesdale, Victoria, Australia
Base: $43 ph; bonus/equity: not specified; benefit...
Support at home programs knowledge
Home care package programs knowledge
Valid driver’s licence
You will play a vital role in helping individuals access the care they need

Job Summary

  • You will play a vital role in helping individuals access the care they need.
  • This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
  • Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Matching Summary

You will play a vital role in helping individuals access the care they need.

Salary

Base: $43 per hour; Bonus/Equity: Not specified; Benefits: salary packaging benefits

Skills & Requirements

Must-have

  • Support at Home programs knowledge
  • Home Care Package programs knowledge
  • valid driver’s licence
  • Microsoft Office proficiency
  • Client Management Systems proficiency
  • Dynamics CRM
  • The Lookout Way

Nice-to-have

  • resilient
  • compassionate
  • solutions-focused approach
  • cultivate warm relationships
  • unstoppable drive to win business

Key Requirements

  • Knowledge of Support at Home programs
  • Knowledge of Home Care Package programs
  • Valid driver’s licence
  • Proficiency in Microsoft Office
  • Proficiency in Client Management Systems

Work Rights

Not specified

Tailored Resume

Cover Letter