Fraud Operations (12 months contract) #TNKC

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Monitor fraud alerts across banking products
Investigate suspicious transactions
Perform customer verification calls
The role involves monitoring and reviewing fraud alerts across various banking products and payment transactions

Job Summary

  • The role involves monitoring and reviewing fraud alerts across various banking products and payment transactions.
  • Candidates will investigate suspicious or unauthorized transactions and perform necessary customer verification calls.
  • This position requires working rotating 12-hour shifts on a 2 days on, 2 days off roster including weekends and public holidays.

Matching Summary

Match Score: 75

The role involves monitoring and reviewing fraud alerts across various banking products and payment transactions.

Skills & Requirements

Must-have

  • Monitor fraud alerts across banking products
  • Investigate suspicious transactions
  • Perform customer verification calls
  • Handle scam and lost card reports
  • Work rotating 12-hour shifts

Nice-to-have

  • Liaise with internal teams and authorities
  • Support reporting and escalation processes
  • Assist with card authorization duties

Key Requirements

  • Rotating 12-hour shift availability
  • Willingness to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter