Responsable De Service Amélioration Continue (h/f) - Cdd

Assurant Inc

Aix-en-Provence, France
On-site
Continuous improvement methodology
Team management and development
Customer journey optimization
Assurant Inc. is seeking a Responsable De Service Amélioration Continue for a three-month contract in Aix-en-Provence. The role focuses on continuous improvement in operational processes and team management, requiring strong leadership and project management skills

Job Summary

  • Your role is to sustainably optimize customer and manager journeys, strengthen operational performance, and contribute to the transformation of tools and processes.
  • This strategic position combines team management, cross-functional project leadership, practice improvement, and optimization of management tools used daily by operational teams.
  • Joining Assurant means benefiting from our 'The Assurant Way' corporate culture and embodying our values of Integrity, Innovation, Pragmatism, and Results daily.

Matching Summary

Match Score: 85

Assurant Inc. is seeking a Responsable De Service Amélioration Continue for a three-month contract in Aix-en-Provence. The role focuses on continuous improvement in operational processes and team management, requiring strong leadership and project management skills.

Skills & Requirements

Must-have

  • Continuous improvement methodology
  • Team management and development
  • Customer journey optimization
  • Operational performance enhancement
  • Project management transversal
  • CRM and web environments

Nice-to-have

  • Positive and collaborative social climate
  • Technological watch and evolution
  • Integrity, innovation, pragmatism, results

Key Requirements

  • Master 2 degree
  • At least five years of experience in a similar role
  • Solid managerial experience
  • Proficiency in Microsoft Office Suite, especially Excel
  • Confirmed oral and written English level
  • Knowledge of the insurance sector
  • Project management techniques mastery
  • Experience with CRM and web environments

Work Rights

Not specified

Tailored Resume

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