Patient Services Advocate Ii - Dental

AltaMed

$25.00 - $29.38 hourly; not specified; medical, de...
Patient experience management
Healthcare team collaboration
Compassionate patient interaction
The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect

Job Summary

  • The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.
  • The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
  • AltaMed offers Medical, Dental and Vision insurance, 403(b) Retirement savings plans with employer matching contributions, Flexible Spending Accounts, and Career Advancement & Development opportunities.

Matching Summary

The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.

Salary

$25.00 - $29.38 hourly; Not specified; Medical, Dental and Vision insurance, 403(b) Retirement savings plans with employer matching contributions, Flexible Spending Accounts, Commuter Flexible Spending, Career Advancement & Development opportunities, Paid Time Off & Holidays, Paid CME Days, Malpractice insurance and tail coverage, Tuition Reimbursement Program, Corporate Employee Discounts, Employee Referral Bonus Program, Pet Care Insurance

Skills & Requirements

Must-have

  • Patient experience management
  • Healthcare team collaboration
  • Compassionate patient interaction

Nice-to-have

  • Community clinic advocacy
  • Raising care expectations
  • Meaningful career growth

Key Requirements

  • High School diploma or equivalent
  • 1-2 years customer service experience
  • BLS certification
  • Bilingual English/Spanish/Mandarin/Cantonese preferred

Work Rights

Not specified

Tailored Resume

Cover Letter