Product Technical Support Engineer (remote)

JOHNSON CONTROLS

New Freedom, PA, United States
Base: $90,000 - $110,000; bonus/equity: not specif...
Fully remote
Bachelor's degree in engineering or related field
4+ years of technical experience with hvac&r
Proficiency in troubleshooting refrigeration cycles
Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a Product Technical Support Engineer to support Data Center Accounts globally

Job Summary

  • Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a Product Technical Support Engineer to support Data Center Accounts globally.
  • The role involves providing day-to-day technical support via site visits, phone, or email while maintaining technical service bulletins and processing warranty claims.
  • Candidates must possess a Bachelor's degree in Engineering and 4+ years of experience with HVAC&R products, specifically including proficiency in troubleshooting refrigeration cycles on Applied Equipment.

Matching Summary

Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a Product Technical Support Engineer to support Data Center Accounts globally.

Salary

Base: $90,000 - $110,000; Bonus/Equity: Not specified; Benefits: Competitive package including 401K, medical, dental, vision, and 15 days vacation first year

Skills & Requirements

Must-have

  • Bachelor's degree in Engineering or related field
  • 4+ years of technical experience with HVAC&R
  • Proficiency in troubleshooting refrigeration cycles
  • Experience with Applied Equipment air-conditioning duty
  • Proficiency in Microsoft Suite Applications

Nice-to-have

  • Ability to adapt effectively to major changes
  • Skill in creating novel solutions with measurable value
  • Strong collaboration with quality management and engineering
  • Experience driving continuous improvement processes
  • Ability to analyze quantitative and qualitative data

Key Requirements

  • Bachelor's degree in Engineering or related Technical/Scientific field
  • 4+ years' experience (or 6+ without degree) in technical field
  • Knowledge of HVAC&R products and Applied Equipment
  • Proficiency in Microsoft Word, Excel, Access, and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter