This position is responsible for successfully managing integration requirements on multiple, concurrent projects, serving as the primary contact with the customer and communicating project constraints
Job Summary
This position is responsible for successfully managing integration requirements on multiple, concurrent projects, serving as the primary contact with the customer and communicating project constraints.
You will manage the client through the ABC Glofox onboarding process, assume leadership in ensuring appropriate software solutions are provided, and take ownership of issue resolution.
Benefits include an open PTO policy, Days of Disconnect, parental leave, fitness reimbursement, and a Calm App subscription.
Matching Summary
This position is responsible for successfully managing integration requirements on multiple, concurrent projects, serving as the primary contact with the customer and communicating project constraints.
Skills & Requirements
Must-have
Manage client onboarding process
Manage project expectations and scope
Resolve client issues
Provide software and system training
Utilize CRM for client tracking
Facilitate requirements discussions
Develop project schedules
Nice-to-have
Ambitious and authentic culture
Growth mindset and professional development
Collaborative and supportive team
Fitness journey reimbursement
Bilingual in English and Spanish
Key Requirements
3+ years managing projects
Advanced Microsoft Excel skills
Intermediate MS Word, Access, Outlook, OneNote
Excellent communication skills
Excellent time management
Demonstrate leadership
Self-starter
Make independent decisions
Available on-call 24/7
Coordinate multiple projects
Work across multiple departments
Excellent problem solver
Learn and implement technical skills
Proficiency with Salesforce, JIRA, Asana is a plus