Workday is seeking a Senior Technical Support Engineer for a hybrid role in Japan focused on providing exceptional customer service and troubleshooting complex software issues. The ideal candidate will have strong technical skills, fluency in Japanese and English, and a collaborative mindset to support both customers and internal teams effectively
Job Summary
This role involves directly working with customers to solve complex problems and drive change within a Fortune 500 AI platform company.
You will utilize tools like Splunk, Kibana, and Grafana to troubleshoot performance and connectivity issues while maintaining strict service level agreements.
The position requires bilingual fluency in Japanese and English to serve as a key point of contact for major strategic customers in Japan.
Matching Summary
Match Score: 85
Workday is seeking a Senior Technical Support Engineer for a hybrid role in Japan focused on providing exceptional customer service and troubleshooting complex software issues. The ideal candidate will have strong technical skills, fluency in Japanese and English, and a collaborative mindset to support both customers and internal teams effectively.