Apx Next Customer Advocate Manager - Us Remote

MOTOROLA SOLUTIONS

Remote, US
Base: $90,000-$100,000; bonus/equity: incentive bo...
Fully remote
7+ years customer advocacy experience
2+ years managing enterprise accounts
Federal government client partnership
Motorola Solutions is seeking a Customer Advocate Manager for their APX NEXT software portfolio, focusing on U.S. Federal Government Public Safety clients. The role emphasizes building strong customer relationships, ensuring product adoption, and driving operational excellence while working remotely

Job Summary

  • This role serves as a strategic partner to U.S. Federal Government Public Safety clients, ensuring they realize the full value of the APX NEXT and APX N-Line software portfolio.
  • The successful candidate will drive regional strategies, mentor peers, and bridge the gap between complex software solutions and mission-critical agency outcomes.
  • Our U.S. Benefits include Incentive Bonus Plans, Medical/Dental/Vision benefits, 401K with Company Match, and Generous Paid Time Off Packages.

Matching Summary

Match Score: 85

Motorola Solutions is seeking a Customer Advocate Manager for their APX NEXT software portfolio, focusing on U.S. Federal Government Public Safety clients. The role emphasizes building strong customer relationships, ensuring product adoption, and driving operational excellence while working remotely.

Salary

Base: $90,000-$100,000; Bonus/Equity: Incentive Bonus Plans available; Benefits: Medical, Dental, Vision, 401K match, PTO

Skills & Requirements

Must-have

  • 7+ years customer advocacy experience
  • 2+ years managing enterprise accounts
  • Federal government client partnership
  • APX NEXT software portfolio knowledge
  • Cross-functional team leadership

Nice-to-have

  • Strong executive presence
  • High-stakes environment adaptability
  • Mission-critical agency outcomes focus
  • Data-driven insight presentation skills

Key Requirements

  • Bachelor's degree or 5+ years relevant experience
  • Legal authorization to work in the U.S. indefinitely
  • Must pass stringent CJIS fingerprint background check
  • Ability to travel 35% or more

Work Rights

Legal authorization to work in the U.S. indefinitely required

Tailored Resume

Cover Letter