Client Support Analyst

ticketmaster.co.th

Sao Paulo, Brazil
**
Client relationship management
System support and resolutions
Event delivery and point of sale
** Ticketmaster is seeking a Client Support Analyst in Sao Paulo, Brazil, to manage client relationships and event operations. The role requires strong communication skills and experience in customer service, focusing on providing proactive support and operational efficiency. **

Job Summary

  • The Client Account Management team is responsible for the daily management of our client relationships and event and point of sale delivery.
  • The event executive deals with a variety of accounts from our clients and promoters providing a proactive solution, with a high standard of support and service.
  • Ticketmaster is the world's largest live entertainment company, connecting people to the live events they love.

Matching Summary

Match Score: 75

** Ticketmaster is seeking a Client Support Analyst in Sao Paulo, Brazil, to manage client relationships and event operations. The role requires strong communication skills and experience in customer service, focusing on providing proactive support and operational efficiency. **

Skills & Requirements

Must-have

  • Client relationship management
  • System support and resolutions
  • Event delivery and point of sale
  • Ticket inventory monitoring
  • Communication with promoters and venues

Nice-to-have

  • Proactive support and high standard of service
  • Identifying new business opportunities
  • Teamwork and cross-departmental collaboration
  • Calm, patient, and professional demeanor

Key Requirements

  • 1-3 years of experience in customer service
  • Windows Office Suite proficiency

Work Rights

Not specified

Tailored Resume

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