Talent Connect - Professional Ii, Global Service Delivery

Concentrix

Makati City, Philippines
Not specified; not specified; health insurance, de...
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5-7 years of related experience
2+ years in program management role
Proficient in data-driven project management
** Concentrix is seeking a Program Manager for its Global Service Delivery team in Makati City, Philippines. The role focuses on managing cross-functional projects to enhance customer retention and operational efficiency, offering opportunities for professional development and a supportive work culture. **

Job Summary

  • The role involves partnering with cross-functional teams to assess client health risks and drive customer retention through strategic roadmaps.
  • Concentrix offers a Virtual First work environment where employees can work from home while maintaining access to excellent training opportunities.
  • Candidates will act as client champions, leading expansion projects and resolving issues by leveraging resources across the company.

Matching Summary

Match Score: 75

** Concentrix is seeking a Program Manager for its Global Service Delivery team in Makati City, Philippines. The role focuses on managing cross-functional projects to enhance customer retention and operational efficiency, offering opportunities for professional development and a supportive work culture. **

Salary

Not specified; Not specified; Health Insurance, Dental Coverage, Life Insurance, Wellness Incentive, Learning Programs

Skills & Requirements

Must-have

  • 5-7 years of related experience
  • 2+ years in program management role
  • Proficient in data-driven project management
  • Experience with process optimization
  • Strong stakeholder communication skills

Nice-to-have

  • Self-motivated with vision setting affinity
  • Ability to work under pressure
  • Customer-facing experience
  • Consensus building skills
  • Strategic problem solving ability

Key Requirements

  • 5-7 years of sales or presales experience preferred
  • 2+ years in Business Analyst or Program Management role
  • Located within commutable distance of Makati office (NCR, Cavite, Rizal, Laguna, Bulacan)

Work Rights

Must be located within commutable distance of local office

Tailored Resume

Cover Letter