The Director of Operations is a senior operational leader accountable for safe, reliable, and financially disciplined execution across Alltown’ s transportation contracts
Job Summary
The Director of Operations is a senior operational leader accountable for safe, reliable, and financially disciplined execution across Alltown’ s transportation contracts.
This role serves as the critical link between Beacon Mobility strategy and frontline execution—driving consistent contract performance, developing strong Operations Managers, and ensuring Alltown delivers a high-quality rider and customer experience across multiple districts and operating environments.
Partnering closely with the Vice President of Operations, the Director of Operations is responsible for strengthening operating discipline, accelerating adoption of Beacon Mobility tools (including Beacon Connect), improving safety and KPI performance, and maintaining Alltown’ s people-first, community-focused culture while operating in both union and non-union environments.
Matching Summary
The Director of Operations is a senior operational leader accountable for safe, reliable, and financially disciplined execution across Alltown’ s transportation contracts.
Salary
$120,000 - $135,000 per year
Skills & Requirements
Must-have
Operational leadership and contract performance
Safety, compliance, and risk management
Fleet management and asset optimization
Financial and performance management
Team leadership and development
Customer and contract relationships
Innovation, technology, and change management
Nice-to-have
People-first, community-focused culture
Accelerate adoption of Beacon Mobility tools
Union and non-union environments
Key Requirements
7–10 years of progressive operations leadership experience
Bachelor’s degree in Business, Operations, Transportation Management, or related field, or equivalent experience
Demonstrated success leading multi-site or contract-based operations
Strong working knowledge of transportation safety, compliance, labor, and workforce management
Proven ability to analyze operational and financial data and drive measurable performance improvement
Excellent leadership, communication, and relationship-building skills