Ops Sup Manager

Citigroup

Pune, Maharashtra, India
**
12+ years overall experience
2-3 years people management
Banking operations knowledge
** The Ops Sup Manager position at Citigroup in Pune, India, is a management role focused on leading operations support teams to ensure efficient service delivery. Ideal candidates will have over 12 years of experience in banking operations, including team management and a strong ability to work independently, particularly under pressure in night shifts. **

Job Summary

  • This role provides full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.
  • The position requires managing performance evaluations, hiring, disciplinary actions, and staffing needs while ensuring quality and efficiency in operations support delivery.
  • Candidates must be willing to work US shifts (night shift in IST) and demonstrate the ability to operate with independence of judgement.

Matching Summary

Match Score: 75

** The Ops Sup Manager position at Citigroup in Pune, India, is a management role focused on leading operations support teams to ensure efficient service delivery. Ideal candidates will have over 12 years of experience in banking operations, including team management and a strong ability to work independently, particularly under pressure in night shifts. **

Skills & Requirements

Must-have

  • 12+ years overall experience
  • 2-3 years people management
  • Banking operations knowledge
  • Account maintenance expertise
  • US night shift availability

Nice-to-have

  • Strong problem-solving skills
  • Independent judgment capability
  • Flexible priority adjustment
  • Detailed oriented approach
  • Clear communication skills

Key Requirements

  • Minimum 12 years total experience
  • Minimum 2 to 3 years people management
  • Bachelor's degree or equivalent
  • Knowledge of transaction processing
  • Experience with quality check procedures

Work Rights

Not specified

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