Ticketing Operations Assistant (fixed Term Contract)

Live Nation Worldwide Inc

Manchester, United Kingdom
Customer service experience
Excellent written english
Microsoft excel knowledge
The Ticketing Operations team provides membership and ticketing support for major sporting clubs and events, with a focus on excellent service

Job Summary

  • The Ticketing Operations team provides membership and ticketing support for major sporting clubs and events, with a focus on excellent service.
  • Successful applicants will receive full training on client systems to offer all-round support in areas like customer interaction via phone and email.
  • The role involves processing queries, preparing membership items, performing administrative duties for events, and supporting the core team to meet targets.

Matching Summary

The Ticketing Operations team provides membership and ticketing support for major sporting clubs and events, with a focus on excellent service.

Skills & Requirements

Must-have

  • Customer service experience
  • Excellent written English
  • Microsoft Excel knowledge
  • Professional telephone manner
  • Attention to detail

Nice-to-have

  • Call centre experience preferable
  • Enthusiasm for sport

Key Requirements

  • Proven history of consistently achieving targets
  • Fixed Term Contract (initially 5 months)
  • 35 Hours per week
  • Monday to Sunday (5 of 7 days)

Work Rights

Not specified

Tailored Resume

Cover Letter