Customer Service Host

DIGI Outsource

Not specified; competitive remuneration; free dail...
Clear verbal and written communication skills
Matric with 2+ years experience or degree/diploma
Availability to work 24/7 shifts
The role involves providing world-class customer service by responding to queries through telephone, email, and online chats

Job Summary

  • The role involves providing world-class customer service by responding to queries through telephone, email, and online chats.
  • Candidates will be part of a multidisciplinary team at Super Group, a NYSE-listed digital gaming company.
  • The position offers extensive benefits including free daily meals, on-site gym access, medical aid subsidies, and leadership training.

Matching Summary

The role involves providing world-class customer service by responding to queries through telephone, email, and online chats.

Salary

Not specified; Competitive Remuneration; Free Daily Meal; Free Massages; On-site Gym; Medical Aid Subsidy; Retirement Annuity Subsidy

Skills & Requirements

Must-have

  • Clear verbal and written communication skills
  • Matric with 2+ years experience or Degree/Diploma
  • Availability to work 24/7 shifts
  • Reliable transport required
  • Ability to handle complex interactions

Nice-to-have

  • Knowledge of sports betting markets and odds
  • Experience in online gaming or casino industry
  • Understanding of gambling regulations and compliance
  • Customer retention strategy development
  • Managing multiple contacts simultaneously

Key Requirements

  • Matric with 2+ years customer service experience OR Degree/Diploma
  • Must be available for 24/7 shift work
  • Must have reliable transport
  • Credit and criminal record check required
  • Qualification verification check required

Work Rights

Not specified

Tailored Resume

Cover Letter