As a Technical Account Manager (TAM), you will serve as a strategic partner and trusted advisor to our customers—helping them successfully adopt, scale, and optimize their automation initiatives
Job Summary
As a Technical Account Manager (TAM), you will serve as a strategic partner and trusted advisor to our customers—helping them successfully adopt, scale, and optimize their automation initiatives.
You will make an impact by being responsible for Customer Engagement & Relationship Management, Technical Enablement & Support, Adoption & Value Realization, Account Growth Support, Issue & Escalation Management, and Customer Advocacy.
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere.
Matching Summary
As a Technical Account Manager (TAM), you will serve as a strategic partner and trusted advisor to our customers—helping them successfully adopt, scale, and optimize their automation initiatives.
Skills & Requirements
Must-have
technical account management
customer success
RPA concepts
API integrations
enterprise IT concepts
Nice-to-have
customer-first approach
driving measurable outcomes
building lasting relationships
proactive and organized
Key Requirements
Bachelor’s degree in Computer Science, IT, MIS, Business, or related field
7+ years in technical account management, customer success, or similar
Experience with enterprise or mid-market customers
Familiarity with programming/scripting languages
Experience with APIs, integrations, and tools like Postman
Understanding of cloud platforms (AWS, Azure, GCP)
RPA certifications or Cloud certifications preferred