Customer Success Manager (salesforce Technical Exp Mandatory)

Salesforce

Salesforce technical experience mandatory
24/7 night shift availability required
Sql and server infrastructure knowledge
This role serves as the primary point of contact for enterprise customers, guiding them to achieve significant return on investment with Salesforce

Job Summary

  • This role serves as the primary point of contact for enterprise customers, guiding them to achieve significant return on investment with Salesforce.
  • Candidates must be comfortable working in 24/7 shifts, specifically night shifts ranging from 5:30 PM to 3:30 AM IST.
  • The position requires a blend of technical expertise in databases and servers alongside strategic business guidance to drive customer success.

Matching Summary

This role serves as the primary point of contact for enterprise customers, guiding them to achieve significant return on investment with Salesforce.

Skills & Requirements

Must-have

  • Salesforce Technical Experience Mandatory
  • 24/7 Night Shift Availability Required
  • SQL and Server Infrastructure Knowledge
  • Enterprise Architecture Familiarity
  • Stakeholder Alignment and Advocacy

Nice-to-have

  • 8+ Years Industry Experience Preferred
  • C-Level Relationship Building Skills
  • Consulting and Solutions Architecture Background
  • Agile Methodology Adaptability
  • Strong Communication for Diverse Audiences

Key Requirements

  • Degree or equivalent experience required
  • 8+ years relevant industry experience preferred
  • Deep familiarity with Salesforce product features and governance
  • Experience with SQL, Windows/Linux Server, and security infrastructure

Work Rights

Not specified

Tailored Resume

Cover Letter