Case Management Support Intern

Bordenstein Lab

University Park, Pennsylvania, USA
Stipend available based on contracted hours
Hybrid
Handle confidential information
Triage calls and emails
Provide referrals and resources
The Case Management intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral and/or psychological challenges, social or adjustment problems, academic related challenges, and financial insecurity

Job Summary

  • The Case Management intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral and/or psychological challenges, social or adjustment problems, academic related challenges, and financial insecurity.
  • Responsibilities include triaging calls and/or emails, providing appropriate referrals and resources, and completing documentation and maintaining records of student cases.
  • Student Care and Advocacy uses a coordinated, team approach when empowering students to navigate unforeseen difficulties and suggests a course of action that considers the needs of the individual in the context of available resources.

Matching Summary

The Case Management intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral and/or psychological challenges, social or adjustment problems, academic related challenges, and financial insecurity.

Salary

Stipend available based on contracted hours

Skills & Requirements

Must-have

  • Handle confidential information
  • Triage calls and emails
  • Provide referrals and resources
  • Complete documentation and maintain records
  • Monitor inventory and order supplies

Nice-to-have

  • Empower students
  • Build self-sufficiency skills
  • Professional empathetic approach
  • Solutions-oriented approach
  • Relationship-building skills

Key Requirements

  • Undergraduate or graduate intern
  • Work authorization for the US

Work Rights

Not specified

Tailored Resume

Cover Letter