Salesforce Systems Specialist

500

Hyderabad, India
3d onsite
Salesforce service cloud development
Apex classes and triggers
Lightning web components (lwc)
The role involves designing and developing customer service solutions on the Salesforce platform with a focus on Service Cloud

Job Summary

  • The role involves designing and developing customer service solutions on the Salesforce platform with a focus on Service Cloud.
  • Candidates will implement intelligent case routing using Omni-Channel and integrate Service Cloud with Field Service Lightning objects.
  • Employees benefit from world-class infrastructure including an on-campus gym, creche services, and hybrid work arrangements.

Matching Summary

The role involves designing and developing customer service solutions on the Salesforce platform with a focus on Service Cloud.

Skills & Requirements

Must-have

  • Salesforce Service Cloud development
  • Apex classes and triggers
  • Lightning Web Components (LWC)
  • Field Service Lightning (FSL) knowledge
  • Omni-Channel implementation
  • Flows and validation rules

Nice-to-have

  • Visualforce pages experience
  • CTI integration familiarity
  • Git deployment tools
  • Email-to-Case setup
  • Multi-channel support

Key Requirements

  • 4 to 6 years of Salesforce development experience
  • Bachelor's degree in computer science or IT
  • Proficiency in SOQL, SOSL, and Apex

Work Rights

Not specified

Tailored Resume

Cover Letter