Operations Processor

Western World Insurance Company

Bangkok, Thailand
On-site
End-to-end policy lifecycle processing
Clear, precise professional communication
Collaborative team environment
Western World Insurance Company is seeking an Operations Processor to manage the policy lifecycle and enhance customer service. The ideal candidate will have relevant experience in insurance operations and strong communication skills, while the role offers opportunities for professional growth within a collaborative culture

Job Summary

  • Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.
  • Communicate in a clear, precise professional manner with all parties internal and external and multiple tasks with growth mindset.
  • Foster a collaborative team environment by mentoring staff, promoting continuous learning, and driving operational excellence.

Matching Summary

Match Score: 85

Western World Insurance Company is seeking an Operations Processor to manage the policy lifecycle and enhance customer service. The ideal candidate will have relevant experience in insurance operations and strong communication skills, while the role offers opportunities for professional growth within a collaborative culture.

Skills & Requirements

Must-have

  • End-to-end policy lifecycle processing
  • Clear, precise professional communication
  • Collaborative team environment
  • Insurance operations experience
  • Motor and Non-Motor lines experience
  • Policy issuance experience
  • Client service and SLA/KPI management

Nice-to-have

  • Continuous learning
  • Operational excellence
  • Growth mindset

Key Requirements

  • Relevant experience in insurance operations or underwriting support
  • Proven track record in client service, SLA/KPI management, and process quality control
  • Possess service mindset
  • Great communication skills

Work Rights

Not specified

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