Member Team Lead

Walmart

Gurnee, IL, United States
Base: $22.00 to $30.00; bonus/equity: performance-...
Supervising associates in assigned area
Communicating membership information
Ensuring member service standards
Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals, training, and providing direction

Job Summary

  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals, training, and providing direction.
  • Communicates and supports membership by providing information on membership types, programs, and benefits, processing upgrades, and encouraging renewals.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Matching Summary

Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals, training, and providing direction.

Salary

Base: $22.00 to $30.00; Bonus/Equity: performance-based bonus awards; Benefits: Health benefits, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, voting, short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education benefit

Skills & Requirements

Must-have

  • Supervising associates in assigned area
  • Communicating membership information
  • Ensuring member service standards
  • Handling claims and returns
  • Completing accounting records and files
  • Demonstrating company policies and ethics

Nice-to-have

  • Embracing differences in people
  • Building strong and trusting relationships
  • Mentoring and developing others
  • Acting in a selfless manner
  • Balancing short and long-term priorities
  • Demonstrating curiosity and resilience

Key Requirements

  • 6 months retail experience
  • 6 months customer service experience
  • Must be 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter