Client Relations Specialist

Shelter Lending Services LLC

Multiple Locations, US
Base: $47,700.00 - $75,240.00; bonus: variable or ...
Not specified
5+ years mortgage processing experience
Knowledge of fha and fnma guidelines
Experience with du, do, and lp systems
Shelter Lending Services LLC is seeking a Client Relations Specialist with extensive experience in mortgage processing to enhance service for borrowers and business partners. The role involves coordinating loan functions, ensuring compliance, and facilitating communication among stakeholders

Job Summary

  • The Client Relations Specialist III serves as the primary liaison between borrowers, vendors, and operations staff to coordinate loan processing and closing functions.
  • Employees are empowered through recognition of superior performance and innovative solutions while promoting teamwork within the division.
  • The company offers comprehensive benefits including medical, dental, vision, a 401(k) match, paid parental leave, and volunteer time off.

Matching Summary

Match Score: 85

Shelter Lending Services LLC is seeking a Client Relations Specialist with extensive experience in mortgage processing to enhance service for borrowers and business partners. The role involves coordinating loan functions, ensuring compliance, and facilitating communication among stakeholders.

Salary

Base: $47,700.00 - $75,240.00; Bonus: Variable or annual based on performance; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • 5+ years mortgage processing experience
  • Knowledge of FHA and FNMA guidelines
  • Experience with DU, DO, and LP systems
  • Review title reports and appraisal documents
  • Coordinate loan closing schedules

Nice-to-have

  • Bachelor's degree preferred
  • Strong conflict resolution skills
  • Innovative problem-solving abilities
  • Teamwork and divisional cooperation
  • Subject matter expert on company policies

Key Requirements

  • High school diploma required
  • 5+ years high volume mortgage processing experience
  • Working knowledge of fraud tools
  • Smartphone with security apps (Okta/Microsoft Authenticator)

Work Rights

Not specified

Tailored Resume

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