Gsa (front Office) At Ibis Navi Mumbai

Sofitel Sydney Wentworth

Navi Mumbai, India
On-site
Proficient and professional guest service
Meeting and exceeding guest expectations
Handling guest complaints and requests
Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations

Job Summary

  • Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.
  • Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service.
  • Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.

Matching Summary

Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.

Skills & Requirements

Must-have

  • proficient and professional guest service
  • meeting and exceeding guest expectations
  • handling guest complaints and requests
  • coordination with all departments
  • product knowledge and selling skills
  • handling luggage courteously and efficiently
  • familiar with property layout and safety exits

Nice-to-have

  • inclusive company culture
  • support for growth and learning
  • purposeful work experience
  • exploring limitless possibilities

Key Requirements

  • Graduation / Diploma

Work Rights

Not specified

Tailored Resume

Cover Letter