Représentant.e Du Service À La Clientèle, Indemnisation

Intact Financial

Canada
Base: 43,600 - 53,200; bonus/equity: annual bonus ...
Hybrid
Inbound call handling
Documenting files accurately
Meeting daily call centre metrics
Our employees are at the heart of everything we do, and we promise to provide support, opportunities, and performance-led financial rewards

Job Summary

  • Our employees are at the heart of everything we do, and we promise to provide support, opportunities, and performance-led financial rewards.
  • Be a subject matter expert on our policies, products, services, and initiatives, answering inquiry and new claims calls on an inbound queue.
  • Multiple benefits are offered to support physical and mental wellbeing, including telemedicine, a Wellness account, and a share plan with Intact matching 50% of your net shares.

Matching Summary

Our employees are at the heart of everything we do, and we promise to provide support, opportunities, and performance-led financial rewards.

Salary

Base: 43,600 - 53,200; Bonus/Equity: Annual bonus target 5% with potential up to double target; Benefits: Multiple benefits offered, Share plan & savings up to 12% of salary, Defined benefit pension plan

Skills & Requirements

Must-have

  • Inbound call handling
  • Documenting files accurately
  • Meeting daily call centre metrics
  • Handling high volume inbound calls
  • Executing multiple tasks
  • Working 35 hours a week

Nice-to-have

  • Living Intact Values
  • Customer-driven approach
  • Self-motivated and resourceful
  • Superior organizational skills
  • Excellent listening and communication

Key Requirements

  • Customer service and sales experience preferred
  • Insurance experience is an asset
  • Eligible to work in Canada

Work Rights

Eligible to work in Canada

Tailored Resume

Cover Letter