Service staff recruiting, training and development
Customer engagement and resolution
Warranty, receivables and service contracts management
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process
Job Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
We offer best in class industry benefits including Medical, Dental, Vision Plans & Wellness Programs, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Skills & Requirements
Must-have
Service Staff Recruiting, Training and Development
Customer engagement and resolution
Warranty, receivables and service contracts management
Maintain professional and safe service areas
Daily and monthly staff meetings
Nice-to-have
Proven ability to lead winning teams
Professional & fun work environment
Opportunity for Advancement
Key Requirements
1-2 years proven track record as Service Manager
Acceptable driving record and valid driver's license