Assistant Tour Operations Manager (highmark Stadium - Buffalo Bills)
Legends Global
Buffalo, NY, United States
Base: up to $65,000; bonus/equity: not specified; ...
On-site
Guest experience management
Staff supervision and training
Logistical coordination
The Assistant Tour Operations Manager at Legends Global will oversee daily operations at Highmark Stadium, ensuring a high-quality guest experience during tours and events. The role requires strong coordination skills, ability to manage multiple tasks, and a background in stadium operations or sales, with a commitment to customer service and teamwork
Job Summary
The Assistant Tour Operations Manager will assist with the day-to-day operations of the tour department at Highmark Stadium, ensuring exceptional guest experiences.
Responsibilities include coordinating tour schedules, supervising tour staff, overseeing logistical needs, and providing on-site support on event days.
The role requires 1-2 years of Stadium Operation and Sales experience, a Bachelor’s Degree, and proficiency in Microsoft Office and CRM systems.
Matching Summary
Match Score: 75
The Assistant Tour Operations Manager at Legends Global will oversee daily operations at Highmark Stadium, ensuring a high-quality guest experience during tours and events. The role requires strong coordination skills, ability to manage multiple tasks, and a background in stadium operations or sales, with a commitment to customer service and teamwork.
Salary
Base: up to $65,000; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan
Skills & Requirements
Must-have
Guest experience management
Staff supervision and training
Logistical coordination
Event day support
Customer service excellence
Nice-to-have
Adaptability under pressure
Team collaboration
Balancing priorities
Bilingual in Spanish
Key Requirements
1-2 years Stadium Operation and Sales experience
Bachelor’s Degree in Business, Sports Management, Marketing or related