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Workday is seeking a Technical Support Delivery Analyst in Pune, India, to join their Customer Support team, focusing on providing exceptional service for their SaaS solutions. The ideal candidate should have over four years of experience in software support, particularly in Human Capital Management or Talent Management, and should be adaptable to a shift rotation schedule.
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Job Summary
Our customers rely on our team all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
Handle a queue of Human Capital Management cases, prioritizing issues based on severity and customer impact.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Technical Support Delivery Analyst in Pune, India, to join their Customer Support team, focusing on providing exceptional service for their SaaS solutions. The ideal candidate should have over four years of experience in software support, particularly in Human Capital Management or Talent Management, and should be adaptable to a shift rotation schedule.
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