Digital Customer Success Associate

Infobip

Fair compensation aligned with experience; perform...
Hybrid
Strong written and verbal communication skills
Proactive mindset with attention to detail
Analytical thinking and curiosity about data
This role involves actively managing self-service customers to ensure their success with digital products and services

Job Summary

  • This role involves actively managing self-service customers to ensure their success with digital products and services.
  • The company operates with an AI-first mindset, embedding intelligent tools into daily workflows to work smarter.
  • Employees benefit from flexible work arrangements, performance-driven bonuses, and an Employee Stock Ownership Plan.

Matching Summary

This role involves actively managing self-service customers to ensure their success with digital products and services.

Salary

Fair compensation aligned with experience; Performance-driven bonuses; ESOP stock options available

Skills & Requirements

Must-have

  • Strong written and verbal communication skills
  • Proactive mindset with attention to detail
  • Analytical thinking and curiosity about data
  • Ability to collaborate with marketing and sales teams

Nice-to-have

  • Previous entry-level experience in customer support
  • Familiarity with CRM systems or engagement tools
  • Interest in SaaS, CPaaS, or digital platforms
  • Comfort working with reports and dashboards

Work Rights

Not specified

Tailored Resume

Cover Letter