Front Office Manager

Fairmont Royal York

Toronto, Canada
Base: $60,960 - $72,585; bonus/equity: not specifi...
On-site
Minimum two years front office supervisory experience
Knowledge of micros fidelio opera systems
Ability to work evenings weekends holidays overnight
The Front Office Manager is responsible for daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments

Job Summary

  • The Front Office Manager is responsible for daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments.
  • Candidates must be goal-oriented with a vision to grow into a future Front Office Director at a large hotel within the historic Fairmont Royal York.
  • The position offers a salary range of $60,960 - $72,585 along with benefits such as free meals, travel discounts, and dry cleaning.

Matching Summary

The Front Office Manager is responsible for daily operations of the front desk, including providing support, coaching, and directing the Front Desk, Guest Services, and Royal Service departments.

Salary

Base: $60,960 - $72,585; Bonus/Equity: Not specified; Benefits: Free meals, travel discounts, dry cleaning, skill up programs

Skills & Requirements

Must-have

  • Minimum two years Front Office supervisory experience
  • Knowledge of Micros Fidelio Opera systems
  • Ability to work evenings weekends holidays overnight
  • Thorough knowledge of emergency procedures
  • Experience with VIP parties and State Visits

Nice-to-have

  • Post-Secondary Diploma in Hotel Management
  • Goal oriented for future Front Office Director role
  • Vision and ability to lead employees to excellence
  • Participation in colleague engagement initiatives

Key Requirements

  • Minimum two years previous Front Office supervisory experience
  • Must be legally eligible to work in Canada
  • Post-Secondary School Education with Diploma in Hotel Management an asset

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter