German And English Speaking Customer Service Agent (m/f/d) - 100% Remote

SIXT

Barcelona, CT, Spain
Not specified; not specified; exclusive discounts ...
Fully remote
Native or near-native german speaker
Fluent english skills required
1 year customer-facing experience
SIXT is seeking a German and English-speaking Customer Service Agent to join their fully remote team in Spain. The role focuses on providing exceptional customer support, leveraging language skills to enhance customer experiences

Job Summary

  • Act as the first point of contact for German-speaking customers providing expert support before, during, and after the booking process.
  • Enjoy 100% remote work from anywhere in Spain with exclusive discounts on SIXT rent, share, ride, and SIXT+ services.
  • Join a dynamic international team where your German skills are your superpower and every interaction is an opportunity to improve customer satisfaction.

Matching Summary

Match Score: 85

SIXT is seeking a German and English-speaking Customer Service Agent to join their fully remote team in Spain. The role focuses on providing exceptional customer support, leveraging language skills to enhance customer experiences.

Salary

Not specified; Not specified; Exclusive discounts on SIXT products and travel deals

Skills & Requirements

Must-have

  • Native or near-native German speaker
  • Fluent English skills required
  • 1 year customer-facing experience
  • Rotating schedule Monday to Sunday
  • Stable internet connection and quiet workspace

Nice-to-have

  • Experience with CRM systems
  • Solid knowledge of MS Office tools
  • Additional language proficiency
  • Passion for service excellence
  • Team collaboration skills

Key Requirements

  • At least 1 year of customer-facing experience
  • Native or near-native German proficiency
  • Fluent English communication abilities
  • Ability to work rotating shifts including weekends
  • Access to stable home internet and quiet workspace

Work Rights

Must be located in Spain

Tailored Resume

Cover Letter