Base: not specified; bonus/equity: cash-based ince...
Not specified
10 years it service management experience
Strong working knowledge of itil v3 or v4
Sox it general controls audit readiness
Integer is seeking a Senior Manager for IT Service Management to govern ITSM practices aligned with ITIL best practices and lead initiatives in incident, change, and problem management. The ideal candidate will have over 10 years of relevant experience and strong knowledge of SOX compliance and IT governance
Job Summary
The Senior Manager will own the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
This role is accountable for SOX ITGCs audit readiness, defining evidence standards, and ensuring ongoing compliance across the organization.
The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of designated holidays.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager for IT Service Management to govern ITSM practices aligned with ITIL best practices and lead initiatives in incident, change, and problem management. The ideal candidate will have over 10 years of relevant experience and strong knowledge of SOX compliance and IT governance.
Salary
Base: Not specified; Bonus/Equity: Cash-based incentive program supporting pay-for-performance; Benefits: Comprehensive package including medical, dental, vision, disability, life insurance, and 401(k) matching
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong working knowledge of ITIL v3 or v4
SOX IT General Controls audit readiness
Incident Change Problem Management oversight
CMDB governance and data integrity management
Nice-to-have
Intermediate or Managing Professional ITIL certification
Experience leading large-scale IT modernization
Executive communication and facilitation skills
Ability to balance control with agility
Partnering with Internal Audit and Security teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of ITSM or IT Operations experience
Demonstrated experience with Incident, Change, and Problem Management
Strong working knowledge of SOX ITGCs or regulated controls