Branch Administrator, Wood Gundy-bilingual

CIBC

Montréal, QC, Canada
Fully remote
Branch operations management
Transactional banking oversight
Client service standards
As the Branch Administrator, you will be accountable for effectively managing all administrative aspects of Wood Gundy branch operations, including supporting staff, operational support, client service, and compliance

Job Summary

  • As the Branch Administrator, you will be accountable for effectively managing all administrative aspects of Wood Gundy branch operations, including supporting staff, operational support, client service, and compliance.
  • You will oversee hiring, training, scheduling, supervision, and performance management of all support staff, while also assisting with Investment Advisor duties and ensuring customer service standards.
  • CIBC offers a career rather than just a paycheck, with competitive compensation, benefits, a pension plan, and opportunities for growth and development.

Matching Summary

As the Branch Administrator, you will be accountable for effectively managing all administrative aspects of Wood Gundy branch operations, including supporting staff, operational support, client service, and compliance.

Skills & Requirements

Must-have

  • Branch operations management
  • Transactional banking oversight
  • Client service standards
  • Compliance and audit adherence
  • Branch profitability maintenance
  • Support staff training and supervision

Nice-to-have

  • Performance oriented culture
  • Employee relations
  • Innovative solutions
  • Talent pipeline recruitment

Key Requirements

  • Certified Investment Representative (IR) with CIRO-ID
  • Financial Services/Brokerage industry experience
  • Strong organizational and administrative skills
  • Management and interpersonal skills
  • Fluent in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter