Customer Service Advisor - Hybrid Clonakilty

Capita

Clonakilty, Ireland
Base: €29,432 py; bonus/equity: not specified; ben...
4d onsite
Exceptional customer experiences
Solving customer problems
Rotational shift pattern flexibility
Join a vibrant team of Customer Service Advisors and receive a permanent contract with a competitive salary of €29,432 per year

Job Summary

  • Join a vibrant team of Customer Service Advisors and receive a permanent contract with a competitive salary of €29,432 per year.
  • You will be the voice of the company, dealing with various customer enquiries, identifying vulnerable customers, and handling escalated queries with empathy.
  • Capita is a leading provider of business process services, driven by data, technology and people, aiming to create better outcomes for all stakeholders.

Matching Summary

Join a vibrant team of Customer Service Advisors and receive a permanent contract with a competitive salary of €29,432 per year.

Salary

Base: €29,432 per year; Bonus/Equity: Not specified; Benefits: 22 days annual leave, plus 2 company days & bank holidays, Life Assurance, Pension Scheme, Employee Assistance Programme, Discounted Eye Care, Cycle to Work Scheme, Discounts

Skills & Requirements

Must-have

  • Exceptional customer experiences
  • Solving customer problems
  • Rotational shift pattern flexibility
  • Handling customer queries across channels
  • Proficient computer application use

Nice-to-have

  • Making someone's day better
  • Fun and supportive environment
  • Social media platform experience

Key Requirements

  • Previous experience in a similar role
  • Excellent communication skills
  • Attentive listener with empathy
  • Self-motivated and responsible

Work Rights

Not specified

Tailored Resume

Cover Letter