Customer Support Specialist (bob Hogue Real Estate) Onsite

Kaplan Inc

St. Petersburg, FL, United States
Base: $31,200 to $78,647; bonus/equity: not specif...
Onsite
Answer high volume of incoming phone calls
Process classroom enrollment orders
Administer and score test results
Kaplan Inc. is seeking a Customer Support Specialist for the Bob Hogue School of Real Estate in St. Petersburg, FL. The role focuses on providing assistance to students and supporting the management team, requiring strong customer service and organizational skills

Job Summary

  • The role involves providing enrollment assistance and general information to students regarding real estate study programs.
  • Candidates will monitor phone activity, process enrollment orders, and provide technical support for online courses.
  • The position offers a comprehensive benefits package including tuition assistance, health benefits starting day one, and a retirement plan.

Matching Summary

Match Score: 75

Kaplan Inc. is seeking a Customer Support Specialist for the Bob Hogue School of Real Estate in St. Petersburg, FL. The role focuses on providing assistance to students and supporting the management team, requiring strong customer service and organizational skills.

Salary

Base: $31,200 to $78,647; Bonus/Equity: Not specified; Benefits: 8-10% company contribution, tuition assistance, health benefits

Skills & Requirements

Must-have

  • Answer high volume of incoming phone calls
  • Process classroom enrollment orders
  • Administer and score test results
  • Assist with online course navigation
  • Monitor voice mail system for after hours

Nice-to-have

  • Mentor new hires effectively
  • Build relationships with local boards
  • Represent company at real estate events
  • Strong organizational and multitasking skills

Key Requirements

  • Some college education required
  • Knowledge of real estate licensing laws and state regulations
  • Ability to analyze class session documents

Work Rights

Not specified

Tailored Resume

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