Case Management Specialist

SEDGWICK

Workers compensation, disability and liability cases
General customer support duties
Support medical staff
Access and assign workers compensation, disability and liability cases applying current policies and procedures per state workers compensation laws; and to increase efficiency of operation by providing general customer support duties and supporting the medical staff in a team environment

Job Summary

  • Access and assign workers compensation, disability and liability cases applying current policies and procedures per state workers compensation laws; and to increase efficiency of operation by providing general customer support duties and supporting the medical staff in a team environment.
  • Supports clinical staff through the completion of components of the case management and utilization review process.
  • Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

Matching Summary

Access and assign workers compensation, disability and liability cases applying current policies and procedures per state workers compensation laws; and to increase efficiency of operation by providing general customer support duties and supporting the medical staff in a team environment.

Skills & Requirements

Must-have

  • Workers compensation, disability and liability cases
  • General customer support duties
  • Support medical staff
  • Enter new claims data accurately
  • Maintain data integrity
  • Schedule diagnostic tests and physician appointments

Nice-to-have

  • Collaborative environment
  • Driven to deliver great work
  • Caring culture
  • Work-life balance

Key Requirements

  • Associate's degree or two (2) years of college preferred
  • One (1) year of administrative experience required
  • Customer service experience in a medical field preferred
  • Worker's compensation, disability and/or liability claims processing experience preferred
  • Knowledge of ICD 9 and CPT coding systems
  • PC literate, including Microsoft Office products

Work Rights

Not specified

Tailored Resume

Cover Letter