Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own
Job Summary
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.
Responsible for answering incoming telephone inquiries regarding retirement plans from participants, employers, and third-party plan specialists.
We offer an array of diverse and inclusive benefits regardless of where you are in your career.
Matching Summary
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.
Salary
Base: $39,700.00 - $54,550.00; Bonus/Equity: Non-sales positions have the opportunity to participate in a bonus program; Benefits: Medical, dental, vision and life insurance, 401(k) plan, tuition reimbursement
Skills & Requirements
Must-have
Answering retirement plan inquiries
Educate and empower customers
Process contribution changes
Process general account changes
Willing to meet in person in Las Vegas
Nice-to-have
Fluency in Spanish
Passion for quality customer service
Adapt communication style
Engage with customers over the phone
Key Requirements
Associate degree or higher AND at least one year of customer service experience
OR two or more years of customer service experience
Availability to work a 40-hour work week
Must be authorized to work for any employer in the U.S.
Work Rights
Must be authorized to work for any employer in the U.S.