Build trusted customer relationships and drive parts and service sales through proactive phone and digital engagement
Job Summary
Build trusted customer relationships and drive parts and service sales through proactive phone and digital engagement.
Focus on developing emerging accounts, identifying aftermarket opportunities and turning transactional or lapsed customers into consistent, growing customers.
Hastings Deering offers a wide range of benefits including a rewarding career with diverse opportunities, a competitive remuneration package, and ongoing training & support.
Matching Summary
Build trusted customer relationships and drive parts and service sales through proactive phone and digital engagement.
Skills & Requirements
Must-have
Proactive outbound calling
Digital engagement
Build customer relationships
Manage sales funnel in CRM
Prepare parts and service quotations
Resolve parts and service issues
Nice-to-have
Understanding of support systems
Strong customer service focus
Willingness to participate in training
Continuous learning
Key Requirements
Proven ability to build and maintain customer relationships
High level of self motivation and initiative
Strong time management and organisational skills
Effective verbal and written communication skills
Trade qualification or demonstrated technical aptitude highly regarded