Library Communications Specialist - Remote

Unique Library

Jeffersonville, India
Base: great pyy; bonus/equity: bonuses; benefits: ...
Remote
Phone based patron inquiries
Remote call center position
Excellent oral and written communication
The Library Communications Specialist answers phone calls and live chat contacts from patrons of public libraries across North America

Job Summary

  • The Library Communications Specialist answers phone calls and live chat contacts from patrons of public libraries across North America.
  • Our agents enjoy a relaxed work environment with no paperwork or filing, great pay and benefits, bonuses, and excellent opportunities for advancement.
  • This is a remote call center based position requiring availability for evenings, weekends, and an initial 5-week training schedule.

Matching Summary

The Library Communications Specialist answers phone calls and live chat contacts from patrons of public libraries across North America.

Salary

Base: Great pay; Bonus/Equity: Bonuses; Benefits: Benefits

Skills & Requirements

Must-have

  • phone based patron inquiries
  • remote call center position
  • excellent oral and written communication
  • high speed internet connection
  • evenings and weekends availability

Nice-to-have

  • bi-lingual Spanish
  • team-oriented environment
  • work-life balance focus
  • opportunities for advancement
  • relaxed work environment

Key Requirements

  • at least 6 months phone based customer service experience
  • excellent use of the English language
  • bi-lingual Spanish highly preferred
  • excellent keyboarding and computer skills
  • at least two years post high school education highly desired

Work Rights

Not specified

Tailored Resume

Cover Letter