The PSS Account Manager position at Amazon in Shenzhen, China, seeks a bilingual or trilingual candidate with strong communication, analytical, and problem-solving skills to support sellers on the platform. The role focuses on delivering exceptional customer service, managing seller relationships, and driving continuous improvement in processes
Job Summary
The role provides world-class support to millions of Amazon Selling Partners by addressing chronic system issues and driving process improvements.
Candidates must leverage data analysis using Excel, XML, and SQL to solve complex problems and optimize seller experiences.
The position serves as the primary escalation point for sellers, requiring strong communication skills to manage critical account health issues.
Matching Summary
Match Score: 85
The PSS Account Manager position at Amazon in Shenzhen, China, seeks a bilingual or trilingual candidate with strong communication, analytical, and problem-solving skills to support sellers on the platform. The role focuses on delivering exceptional customer service, managing seller relationships, and driving continuous improvement in processes.